Regatta

Awful
Apr 16th, 2023

Terrible customer service (via phone and online) - very slow to respond to, investigate and support customer issues.
Mar 2nd, 2023

Please, return my money Two days ago, I informed you, I could not use the QR code, which I paid for. Sorry, but I don't agree that the incorrect code is my fault. So far, no emails from you with advice on what I may do, to return the item.Missing communication from your side. So, if you wish to assist me, please, provide the needed information to the email which you use for my invoice. Order No: 41422794
Feb 24th, 2023

I recently ordered a pair of shoes online i ordered a size 10 on the box they was a size 10 but the shoes are actually a size 8 have now sent three emails over the last week to customer services and still haven't had a reply...... shocking
Feb 10th, 2023

I have bought many items from Regatta in the past and cannot remember having any issues with returns. Unfortunately they now no longer seem to want to talk to or communicate in any way with their customers. There is no telephone number on my order paperwork and the website emails I sent have not been answered. An issue that could have been easily and quickly resolved has now engendered so much ill feeling I doubt I would buy anything from them again. If anyone from Regatta is interested, the coat I bought recently has a faulty zip and I would like to return it. My order number is 41470757
Feb 3rd, 2023