United Kingdom Business Directory

      Craghoppers Head Office

      ( 10 Reviews )

      Craghoppers Head Office
      • Basecamp, Mercury Way, Trafford Park, Urmston
        Davyhulme East Ward, eng M41 7RR
      •   (161) 749-1200
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Thursday:
      9:00 AM - 9:00 AM
      Friday:
      9:00 AM - 9:00 AM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 9:00 AM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.0 - (10 reviews)
      4
      1
      0
      1
      4
      Read Our 10 Reviews

      Chamber Rating

      3.0 - (10 reviews)
      4
      1
      0
      1
      4
      › ‹
      • Jay East

        I received a part order and they charged on my credit card for the full amount. Im shocked! Unbelievable. Im now going to have to spend time I dont have to rectify the situation. Their chat is useless and their email even worse. A company I had a lot of respect for - whats happened!?!?
        Sep 3rd, 2022

      • Chris Savage

        Ordered jacket online on the 14th January, order confirmed and payment taken. Since then nothing, numerous emails sent which give an automated reply saying a response will be made wihin 72 hours, nothing! Their chat line is not functioning so cannot contact that way either and no direct phone number to be found anywhere. Where is my order please. Resonable request from me and very unreasonable service from Craghoppers. With service like this this company should not be trading online. My ref: 41291966 PS An email was received from Craghoppers asking me to review the jacket ?!!
        Feb 19th, 2023

      • S G

        Ordered a click and collect order online to store 11 days ago to avoid the Christmas postal backup, no sign of a dispatch email, and no response to my enquiry email. Took the payment from my bank on day 3. Totally shocking service!
        Jan 2nd, 2023

      • 1999bungus

        Order a jacket on 08/12/2022 had confirmation email then heard nothing for 6 days (delivery 3-5 days) contact customer services via their website. Heard nothing back ! 15/12/2022 contact customer services via on line chat. I was told an error occurred and I would be refunded. Now 17/12/2022 and no refund issued. I've now raised a complaint with paypal ! Terrible customer service avoid at all costs !!
        Dec 24th, 2022

      • Drew Dennis

        This rating is for the customer service or rather the total non existence of any. Your products are great, but you are going to totally ruin it with your lack of communication and infuriating attempt at customer service. I paid for 48hr express delivery and the items took 4 days to arrive. The fact my parcel arrived at all has come as a relief, and very happy with my purchases. However I sent 2 emails, after a week none have been replied to. Left a message on the head office answerphone as well. No reply. No bueno Craghoppers, give your products the respect, in offering the customer service they deserve.
        Dec 6th, 2022

      Read Our 10 Reviews

      About
      Craghoppers Head Office

      Craghoppers Head Office is located at Basecamp, Mercury Way, Trafford Park, Urmston in Davyhulme East Ward, England M41 7RR. Craghoppers Head Office can be contacted via phone at (161) 749-1200 for pricing, hours and directions.

      Contact Info

      •   (161) 749-1200

      Questions & Answers

      Q What is the phone number for Craghoppers Head Office?

      A The phone number for Craghoppers Head Office is: (161) 749-1200.

      Q Where is Craghoppers Head Office located?

      A Craghoppers Head Office is located at Basecamp, Mercury Way, Trafford Park, Urmston, Davyhulme East Ward, eng M41 7RR

      Q What is the internet address for Craghoppers Head Office?

      A The website (URL) for Craghoppers Head Office is: https://www.craghoppers.com/

      Q What days are Craghoppers Head Office open?

      A Craghoppers Head Office is open:
      Thursday: 9:00 AM - 9:00 AM
      Friday: 9:00 AM - 9:00 AM
      Saturday: Closed
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 9:00 AM

      Q How is Craghoppers Head Office rated?

      A Craghoppers Head Office has a 3.0 Star Rating from 10 reviewers.

      Hours

      Thursday:
      9:00 AM - 9:00 AM
      Friday:
      9:00 AM - 9:00 AM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 9:00 AM

      Ratings and Reviews
      Craghoppers Head Office

      Overall Rating

      Overall Rating
      ( 10 Reviews )
      4
      1
      0
      1
      4
      Write a Review

      Chris Savage on Google

      image Ordered jacket online on the 14th January, order confirmed and payment taken. Since then nothing, numerous emails sent which give an automated reply saying a response will be made wihin 72 hours, nothing! Their chat line is not functioning so cannot contact that way either and no direct phone number to be found anywhere. Where is my order please. Resonable request from me and very unreasonable service from Craghoppers. With service like this this company should not be trading online.
      My ref: 41291966
      PS An email was received from Craghoppers asking me to review the jacket ?!!

      S G on Google

      image Ordered a click and collect order online to store 11 days ago to avoid the Christmas postal backup, no sign of a dispatch email, and no response to my enquiry email. Took the payment from my bank on day 3. Totally shocking service!

      1999bungus on Google

      image Order a jacket on 08/12/2022 had confirmation email then heard nothing for 6 days (delivery 3-5 days) contact customer services via their website. Heard nothing back ! 15/12/2022 contact customer services via on line chat. I was told an error occurred and I would be refunded. Now 17/12/2022 and no refund issued. I've now raised a complaint with paypal ! Terrible customer service avoid at all costs !!

      Drew Dennis on Google

      image This rating is for the customer service or rather the total non existence of any.
      Your products are great, but you are going to totally ruin it with your lack of communication and infuriating attempt at customer service. I paid for 48hr express delivery and the items took 4 days to arrive. The fact my parcel arrived at all has come as a relief, and very happy with my purchases.
      However I sent 2 emails, after a week none have been replied to. Left a message on the head office answerphone as well. No reply.
      No bueno Craghoppers, give your products the respect, in offering the customer service they deserve.

      Jay East on Google

      image I received a part order and they charged on my credit card for the full amount. Im shocked! Unbelievable. Im now going to have to spend time I dont have to rectify the situation. Their chat is useless and their email even worse. A company I had a lot of respect for - whats happened!?!?

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      Overall Rating

      Overall Rating
      ( 10 Reviews )
      4
      1
      0
      1
      4

      Write a Review

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