Brian James Trailers Ltd

I spoke to Michael today in parts a very educational conversation can't say enough been exceptional in customer relations and a wealth of experience helped me out massively thank you very much
Jan 17th, 2023

Very helpful quick unload
Aug 30th, 2022

I don't normally leave reviews but I had to leave credit where it was due. I had a couple of issues with a new trailer I had purchased through a dealer. The next working day i had a call from head office apologising and arranging collection. Within 24 hours of my complaint the trailer was collected from me and taking to head office. It was then delivered back 48 hours later with all my issues rectified. Well played Brian James
Aug 30th, 2022

Aug 2nd, 2022

I bought a Race Sport Trailer a little over two years ago. Thought I have bought a quality product, but I have to say I am very disappointed with the quality of this trailer in several aspects. Not only is the trailer unstable at high speeds, but even more disappointing is the poor build quality. The cable winch is cheap and bad (one with a nylon rope would be much better imo). LED lights did already fail and arent working anymore. Rust on laser cut metal edges and other areas. And the worst, EVERY seam that is exposed to weather has discoloured and became brittle and moldy! You ever heard of UV resistant silicone with fungicides? After only 2 years the trailer isnt presentable anymore and leaks will only be a matter of time. The silicone seams of my 30+ year old, south facing windows in my house are better looking. With all your experience, you really dont known better and can't use good products Brian James? I can not recommend anyone to buy their trailers ps: since BJT wanted me to contact them, I did and they only told me my trailer is out of warranty. "quality is one of our core values" "taking it extremely serious" apparently not! Shows even more how little they care! very sad! so again, think twice before you buy a BJT!
Nov 28th, 2022