brillen.co.uk Datchet

Fantastic opticians. Online prices but being able to have the personal touch.
May 4th, 2023

Really good and cheap
Apr 15th, 2023

Very helpful and treated well staff is very polite.
Apr 8th, 2023

Mar 26th, 2023

Read this before being mislead by their deal! I rarely write reviews but I felt I had to do one for this company. During my Google search, I came across this company and first thing that caught my eye on their website was Quality glasses now in a last minute deal for only 49 (varifocals) and 9 (Single vision) with free eye test included I felt that this was too good to be true. I made an appointment with their branch in Harrow (New Vision). Four days before attending the appointment I spoke to them on their live chat and they referred me to their instagram to see their classic collection frames these are the cheapest frames that you can get from their offer. There were not a single post about classic collection frames out of their more than 350 posts! I messaged them on their instagram and no one bothered to reply as to what their classic frames look like! Anyways, I attended the appointment on time and I was told that I have to first select the frame, type of the lens and type of the coating and pay for it before I get my free eye test! Up until then I said Ok and I politely asked from the person who never introduced himself to me to show me their frame ranges and I specifically asked for their classic collection frames, he told me that the frames where of Gold colour and they are called classic collection frames (the cheapest). He left me to look at the frames that were around 200 of them. To my surprise, I only found 3 frames that where Gold coloured and they were all female frames and to be honest even an elderly lady wouldnt fancy any of them. The were made of an absolutely cheap material and no where looking like the photo they have in their deal. I asked do you have any male frames he replied that this is all we have and I left their clinic. This was a complete waste of my time. This company is a complete joke, they put their attractive and completely misleading statements on their website and they do their best to get you to their shop and first thing they asked you is to pay them even before you have a free eye test and before knowing whether you need glasses or not! Isnt this a joke?! I am going to book my eye test with a reliable company and pay for it, at least I know what to expect.
Mar 19th, 2023