Metro Furniture North East Ltd

I cannot fault this company. I had to change my delivery day due to a family illness and the lady I spoke to was more than helpful, she told me to ring back to rearrange another date when all was well. She was polite, helpful, friendly and cheerful. When I was ready for the chairs I rang on a Friday and they were delivered the following Monday. I am so pleased with them very well made and excellent quality, well worth the money. I highly recommend Metro Furniture.
Apr 25th, 2023

Very good service for a quotes was quick. But got quoted 300 for a spring replacement in my sofa. Seemed pricey? Shame really
Mar 14th, 2023

Very friendly and helpful
Mar 6th, 2023

Had a snuggle chair from Metro , very pleased with the chair however the lack of stars is due to the fact that the dimensions of the chair stated on the website were not what I received. They have since changed it ! My chair was 3 inches short in width and the seat width was an inch short. They would not do anything about it as I asked for a partial refund as did not get what I asked for but was told that the material did not come in that width hence it was shorter. My argument was that I was never informed of this ! So ensure you measure your chair on receipt of a chair from them . The reply from owner saying measurements are correct,is only because they had amended them on their website after I had brought it to their attention to cover themselves as have proof they were different before my purchase !
Mar 1st, 2023

Terrible company. Paid 90 for a storage box. 4 weeks later the hinges fell off. I had to replace the hinges and screws to strengthen it. This company offered no help or assistance at all recomend avoidance. Customer service is non exusttant.
Feb 16th, 2023