Care Matters Homecare

Carers as individuals are very friendly, helpful and generally professional. However, the organisation behind the scenes needs attention - times of visits are changed without notification - I have raised this on several occasions, it changes for a short period to agreed times and then reverts back to changing times. Consequently the carers are often late (up to 1 hour) and they complain to us about having too many calls to do with not enough time. As they are rushed, this has an impact on level of care offered.
Jun 19th, 2020

Care Matters provided excellent care for my Nanna, the staff were amazing and if you are looking for care for your loved ones, then I highly recommend them.
Feb 21st, 2020

Care Matters provide a good caring service sometimes under difficult circumstances. My wife who suffers from MS, has no mobility, and would not be able to be at home without carers. Care Matters allows that to happen.
Jan 4th, 2020

Oct 31st, 2019

An excellent service. We have care calls from a small group of carers, who without exception, provide my Mum and myself with the care and support we need. Mum has always been treated with kindness, consideration and respect. I would happily recommend them!
Jul 20th, 2019