Rough Hay Surgery

Terrible experience today of miscommunication. Went in at 8am, like suggested by reception to book appt for the day. I wanted to see my own Dr but realised I'm seeing a locum & next day. I got texted while waiting in surgery for next day appt with locum Dr, also noticed Dr Ahmed had 2 missed appts! Explained the situation if seeing my own Dr due to health issue after stating I had locum Doctors in passed 3mths & had treatments but needed converse with my Dr. It's harder to book appt with your GP now because it training practice!
Mar 16th, 2023

This surgery is a joke. Need a none urgent appointment and cant get one. Called three times and now have to book with out of hours just to be seen. I have never known a surgery where you can't book appointments in advance for none urgent cases. Staff are rude and have no idea what they are doing most of the time. Don't know what the doc is like as I have never been able to see them.
Jan 13th, 2023

Long term staff are lovely. Wait times for appointments lately are a little longer and i find it easier to go in and book a appointment than calling. But this doctors surgery have supported me though different medical conditions and i cant thank them enough
Nov 29th, 2022

Probably the worst doctors I have known, I phone and wait 20 minutes and hear nothing back I go to collect my repeat prescription only for them to have prescribed me something and not tell me, leaving me none the wiser having to battle through the pain because don't want to wait another 30 minutes to be told we'll call you back.... I will never visit the doctor I'll wait to be so sick I call an ambulance or battle the pain...
Aug 1st, 2022

not helpful ,very very poor
Jun 13th, 2022