Darent Valley Hospital Emergency Department

Disgusting place. Second time attended. My pregnant wife treated like an animal. Disgraceful place.
Apr 27th, 2023

I am never sick and have been at Darent twice, 1 to give birth and the second for dehydration due to GI virus years ago and I was seen promptly and treated accordingly. I had to attend this week to investigate a strong lower back pain and the care received was outstanding. I had abdominal CT scan to assess all possible organs that could cause back pain; had also infection and inflammatory markers checked to assess severe hidden infection and full bloods with liver and kidney profiles to assess my health. Fortunately all results were good and I feel better. People underestimate the pressure of working seeing hundreds of people walking through the doors without an appointment receiving free medical care. I take my hat off for all health professionals working under pressure. We dont see what's happening behind doors! Keep doing an amazing work and yes even if behind doors was chaos I still was offered tea or coffee. My birth experience at Darent was absolutely outstanding too.
Apr 25th, 2023

THE WORST HOSPITAL I HAVE EVER BEEN TO!!! Lack of customer service, lack of empathy, lack of care! RUDE front desk members. Never going to this hospital again.
Mar 19th, 2023

Long waiting in A&E but staff and doctor were courteous and helpful.
Feb 26th, 2023

We arrived at 5am with our sick boy (the trep) after being up nearly all night. We were asked that only on adult go in with the child. Thats fine, Covid precautions and all that. At 7.30am I tried to take my wife a coffee and something to eat. Reception wouldn't let me in to give it to her. No compassion or understanding from Reception. So my wife has to spend 4 hours in A&E after being up all night, and I can even give here the coffee and snack! Reception wouldn't let me in.
Jan 4th, 2023