Thamesbank Insurance Services
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First Floor, Jupiter House, orbital one, Green Street Green Rd
Darenth, eng DA1 1QG - (344) 274-0162
Hours
Chamber Rating
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Ahmer Nadeem
Oct 18th, 2021 -
Karnesh Patel
Bought Home and Contents Insurance via Thamesbank in Nov 2021. Cover included Home Emergency cover and Key cover. Have just had a home emergency and checked paperwork to find the Home Emergency cover is NOT with the same company that do Home AND Contents cover. Calling the number in the provided Home Emergency cover paperwork takes me somewhere that says they don't deal with me, and I was bounced elsewhere incorrectly for a boiler emergency (which is not my emergency). Got given another number to call to be told (on the next call) that they no longer raise claims since Dec 2021. They checked my details on the system and found a Home Emergency cover policy started AND cancelled only ONE WEEK after I bought policies via Thamesbank (the policy number is identical to what Thamesbank have on their summary screen when I log in). No communication when and why cover was started AND stopped, no explanation of why I haven't got Home Emergency cover despite paying via Thamesbank for it, and of course no easy way to get hold of Thamesbank. DEFINITELY DO NOT TOUCH.
Sep 10th, 2021 -
Kate Veaney
Really pleased with my home insurance price, excellent customer service
Jul 30th, 2021 -
Can Alemdar
Positive: Professionalism, Value
Jul 27th, 2021 -
Samantha Ryan
Positive: Professionalism, Quality, Responsiveness, Value
Jun 3rd, 2021
Contact Info
- (344) 274-0162
Questions & Answers
Q What is the phone number for Thamesbank Insurance Services?
A The phone number for Thamesbank Insurance Services is: (344) 274-0162.
Q Where is Thamesbank Insurance Services located?
A Thamesbank Insurance Services is located at First Floor, Jupiter House, orbital one, Green Street Green Rd, Darenth, eng DA1 1QG
Q What is the internet address for Thamesbank Insurance Services?
A The website (URL) for Thamesbank Insurance Services is: https://www.thamesbankinsurance.co.uk/
Q What days are Thamesbank Insurance Services open?
A Thamesbank Insurance Services is open:
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 6:30 PM
Tuesday: 9:00 AM - 6:30 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Q How is Thamesbank Insurance Services rated?
A Thamesbank Insurance Services has a 2.0 Star Rating from 29 reviewers.
Hours
Ratings and Reviews
Thamesbank Insurance Services
Overall Rating
Overall Rating
( 29 Reviews )Ahmer Nadeem on Google
Karnesh Patel on Google
Bought Home and Contents Insurance via Thamesbank in Nov 2021. Cover included Home Emergency cover and Key cover.
Have just had a home emergency and checked paperwork to find the Home Emergency cover is NOT with the same company that do Home AND Contents cover.
Calling the number in the provided Home Emergency cover paperwork takes me somewhere that says they don't deal with me, and I was bounced elsewhere incorrectly for a boiler emergency (which is not my emergency).
Got given another number to call to be told (on the next call) that they no longer raise claims since Dec 2021. They checked my details on the system and found a Home Emergency cover policy started AND cancelled only ONE WEEK after I bought policies via Thamesbank (the policy number is identical to what Thamesbank have on their summary screen when I log in).
No communication when and why cover was started AND stopped, no explanation of why I haven't got Home Emergency cover despite paying via Thamesbank for it, and of course no easy way to get hold of Thamesbank.
DEFINITELY DO NOT TOUCH.
Kate Veaney on Google
Really pleased with my home insurance price, excellent customer service
Can Alemdar on Google
Positive: Professionalism, Value
Samantha Ryan on Google
Positive: Professionalism, Quality, Responsiveness, Value