Wingstop

Good service but food was very mediocre.
May 2nd, 2023

The worst customer service EVER! These guys are just not bothered about how they deal with customer. Genuinely this place is let down by staff who couldnt care less about the business. Asked a staff why is there only sugar free drinks, his response was what that all we got. No apology or understanding just a blank expression and then walked away. The previous experience was not any better, staff were walking around just talking to each other while order was sitting ready. Seems like Wingstop Hackney likes recruiting people who have no care for a business. Food is good hence why I came back for a second time but will be the last!
Apr 29th, 2023

Please reply owner because my friends would love to visit your shop. Do you take cash? Just went there with my friends, a very lovely place with kind workers
Apr 29th, 2023

Order took 45 minutes, during which time I asked several members of staff for help but all said the order was coming, or that they have 50 orders including deliveroo etx so can't prioritise ours, In the end manager said I should have asked her and not the other staff ?! In the end was given the order, got home the wings were dry and cold, and wrong flavour, we ordered boneless and got tenders instead. Pretty poor service, flustered uninterested staff and bland food.
Apr 29th, 2023

After reading all the bad reviews i am wondering how it is still open considering the workers couldnt work to save their lives. I have just come back and I have to say I am severely disapointed. Firstly I ordered my food which was a very small order of 1-2 portions of wings and fries. I waited 45 mins! And this was after being told it will only take 12 mins. After each 15 min interval I asked where was the food to be told it wont be ready for another 5-6 mins. A different worker each time. A different excuse. At the end I got fed up and asked for a refund. When a nice woman came out who said this order has already gone. So clearly a mistake had been made but I was now informed 45 mins and 3 inquiries later. When we got the food. Cold. Hard. Barely edible. Im not going back. But the inside part of the shop is pretty nice. Hopefully it can improve.
Apr 29th, 2023