Clever Cloggs Day Nursery

My son attended this nursery for a year and about a month. Through his time here, I kept being asked at least 2-3x a week about his potty training atleast. Which isn't realistic to need a update that often, gets annoying. They had complaints everyday, when you see the manager of the nursery on the daily basis you'd think it's something serious. However it was not, my child had and still has special needs. They were involved with the refferals for his support and diagnosis yet they still didn't know how to handle him. Do nursery workers not get training to deal with children with special needs ? Do they expect all children to behave the same eventhough they can see that he has special needs. Anyway things blew up and I'd had enough of the complaints after he had started his second year, that's why he had only attended a month. After not having any complaint during the summer ( because he wasn't attending) they got straight back to daily complaints. I got tired of hearing it and always asking me to come get my child. As he's acting up he has special needs. Surely , at least one person should have some trainer to deal with children that have special needs. Nursery is the child's first place of education, it is supposed to be fun and bit of learning but he was punished because he had special needs. He's now enjoyed his second nursery and started school in September and is very happ and got all the support he needed in another nursery and his current school. If you have a child with special needs, definitely go for Edith kerrison nursery. AVOID THIS NURSERY, THEY ARE NOT PROFESSIONAL.
May 1st, 2022

A functional Nursery but I would not recommend it unless you have no other choice. The premises is secure, adequately staffed, appears well equipped and somewhat organised however the high turnover of junior staffs and lack of flexibility is telling. Whilst not an expensive Nursery there are much more cheaper options nearby that are equally functional with better operating hours. The Nursery opens 8am and closes at 6pm but the staff will keep insisting that you pick up your child before 5pm and give you looks of disdain if you arrive at 8am. The nursery will provide you with daily complaints (sorry updates ) about your child and make you feel guilty and considering if you actually need to go to work. Whilst the junior staff members are well trained, friendly and welcoming, senior staff and management seriously need to attend customer service training and re-evaluate whether they are in the right profession.
Apr 13th, 2020

Feb 18th, 2020

Jun 15th, 2019

Mar 13th, 2018