The Cudworth Centre

Mar 17th, 2023

Dec 29th, 2022

Phoned 54 times today, constantly engaged, decided to drive down to see what the problem was, sat outside trying to phone, only one person was working their, she was sat on reception phone constantly engaged again, asked her what was going on she said they were busy, i told her nobody is on the phones, she replied theres only me working, This practice needs reporting then closed down, They are scamming the NHS
Nov 6th, 2022

I used to think I was with the best practice but I don't anymore..the receptionists seem to think they're some kind of demi gods, it's easier to break into the tower of London than to get to see a doctor nowadays, I'm fully aware of the pressure they're under we all are! but they just don't give a inch. My son couldn't get a sample bottle the other day at 7.50am as it wasn't 8am, he has a job to go to and the receptionist who was behind the shutter made him wait, later he went to drop it off and shutters down again for staff training, receptionist were there at back of shutters and wouldn't take it.. REALLY! ...I work in Wakefield and find it difficult to get in for a repeat prescription which I'm on for ever, but will they let me phone it in NO! I mean really..if they put a questionnaire out now for customer service they'd get zero not just off me but off everyone I speak to..since covid happened it seems to have opened the flood gates for rude unhelpful people, what happened to being helpful, compassionate, having empathy and caring, its what your paid for.
Feb 19th, 2022

Nov 25th, 2021