Heathcote Antiques

Beautiful antiques, but our experience was sadly marred by the deeply unpleasant gentleman behind the counter. We were browsing and I could sense him looking at me, so looked up and smiled. He responded by scowling and looking away. My husband took a liking to a clock and asked how the cogs in it worked, to which the gentleman responded, what do you mean? and proceeded to answer questions in a rude, patronising and hostile manner. We then asked where it was made and he responded that it was obviously ENGLISH, whilst looking us up and down and then walking away. I am not sure what his issue was but it seemed as if we had intruded into his home and were accosting him, rather than being two interested customers. I have a suspicion however that he was not particularly interested in our custom. Beware of this place if you are a POC as I suspect you may have a similarly unpleasant experience. I am not usually inclined to write reviews, however felt that I should warn others and if the gentleman who dealt with us happens to read this, I suggest you work on your customer service- or at least attempt to fake it for a sale.
Apr 13th, 2023

Adored looking round this shop. Memories memories....and we bought a beautiful lead fireguard.
Mar 31st, 2023

Mar 16th, 2023

Love, love, love this place. So much to look at and so very tempting
Mar 4th, 2023

Went in with my son and was eyeballed by the older chap almost constantly whilst looking round. My son asked to leave as he was made to feel uncomfortable
Feb 15th, 2023