Merlin Estates Ltd

Don't use this company, The are beyond awful, the woman who owns this is not a professional, she doesn't know the meaning of the word honest, she is as transparent as a brick wall, they threaten legal action when you question their integrity, when confronted with evidence of the corruption, the fraud and the deception of the accounts the get aggressive, if you are paying them to manage your property ask for every invoice and accounting files, it's your right to review them. The handyman company is her husband trading under the name of Chris Budden. The saker risk solution is Mrs Allaways daughters company, which she owns 75% of, if you want to waste money on criminals carry on with this agent. Report them asap
Apr 1st, 2023

Terrible company to work with. Arrogant, Really not interested in our private estate, Reported problems in the middle of 2022 still not repaired or repainted.
Feb 24th, 2023

Highly rude on the phone when we report problems and never fix maintenance issues. Im fairly sure the maintenance fee owners pay is going towards their salary / pension pot. They need to be reported!
Feb 18th, 2023

This company does not meet the statements it makes on its website, nor in practice. They do not respond professionally or timely, nor obtain competitive rates for service providers. Similarly, there is a total lack of transparency regarding financial accounting which remain unresolved to date. As a result of their exceedingly poor service, a new management company has been appointed whilst legal action is being considered.
Dec 25th, 2022

Paula was very helpful and resolved our issue very quickly whist keeping us informed thank you !
Dec 22nd, 2022