Hampshire Garden Structures Ltd

Dave and another arrived on time, worked well throughout day, and finished in day, leaving site clean and tidy. Carport appeared excellent. Then a few weeks later it rained. Rain poured over gutter, splashed on ground and water and dirt splashed on car. After many phone and sms calls over two months Dave texted to say he had been round and adjusted angles. Next rain and problem worse. To date cannot get response to any contacts. Be aware after sales service does not happen. I have been advised by 3 Local roofers that gutters are too small, and badly fitted. I am left with no option but resort to small claims court
Jan 28th, 2023

Dave had done a fantastic job. On his own in day n half. Totally recommend.
Sep 16th, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness
Nov 27th, 2021

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Apr 8th, 2021

*12 Oct 2021* It saddens me that it takes a negative review to finally get a response from you. What makes it worse is that you were exceptionally helpful, professional and kindly did do everything you have stated. However, I do have proof and copies of all my emails, messages photographs etc. and attempts to get some help from you. I have used the contact details that you advertise on your website which have worked previously when sending quotes, arranging dates and paying your invoice. I would not deliberately set out to harm your business please check your phone for my texts and emails sent on the following dates; 01/03 1449hrs, 28/04 1635hrs, 30/04 1410hrs, 08/05 14.51hrs, 17/05 1836hrs, 28/06 0934hrs, 04/07 1336hrs, 01/10 18.17hrs. In response to your lockdown comment as you know I am palliative care nurse and use the BP garage 1.6 miles/5 mins from your registered address. Given the urgency and need for a safe outdoor covid space for my son I felt a detour an acceptable risk. If you recall we met outside with social distancing. I have answered your comments and I do not wish to continue this conversation online. Stay away!!!!!!!! We asked Dave to built a Covid safe meeting place for our brain damaged son to meet his team of therapists. Fabulous looking lean to gazebo we were thrilled until it rained. Which it does a lot in Hampshire. 6 months of unanswered phone calls, emails, texts. I've just paid another 880 to stop the rain gushing in.
Sep 22nd, 2021