Eclectic Delights of Serendipity - Matlock Bath derbyshire

Some lovely items but unfortunately a very rude and unreasonable staff member. My child was looking at a whale on a step stool next to the til as we paid which dropped on the floor and the fin fell off I apologised but wanted me to pay 30 for it but it was in the incorrect place on a stool in the way it fell the smallest distance, and was blocking the till area as I was buying items when it happened! I offered to pay money towards the item but was advised I'd need to pay the full 33. disgusting seeing as it was in a ridiculous place. Iooked as though it may have already been faulty or broken considering it fell from a below knee height. Demanded to take my details and advised it was a police matter even though i offered to pay what i could towards it but it wasnt good enough. I unfortunately am not in a position to pay that amount out. Will not be returning been overpriced anyway. A shame because the ladies we spoke to their the previous year were lovely. Item was a plastic whale on the stool pictured. Really made my son cry and put a dampener on the day.
Apr 30th, 2023

Apr 19th, 2023

Jan 26th, 2023

I placed an order which arrived in fantastic time. The quality of the products were outstanding. Will definitely be ordering again. This is an amazing shop with fabulous staff and products.
Dec 31st, 2022

The owner is very nice and can't wait too visit again in April
Dec 25th, 2022