Elmfield Way Post Office

Over charged
Feb 2nd, 2023

Bad service . Unpleasant staff and not very helpful.
Jan 16th, 2023

Never had a problem in all the years I've been using them, even during covid social distancing was very clear and services only dropped a little.
Oct 2nd, 2022

Very convenient local post office, could do by opening a bit earlier in the day to send letters that need weighted/special service
Sep 5th, 2022

A complete lack of management. Is it any wonder why private companies like Amazon and MyHermes have crippled the post offices revenue stream and eaten its market share with costs of 9 to send two A4 pieces of paper! Dont expect the premium pricing to be justified by outstanding customer service either. These staff need to be sent on a customer service training course with immediate effect. Theres no good morning sir, how can I help you? in this post office None of the envelopes or packaging has pricing on it and if it does its the wrong pricing. They have Christmas cards with pricing for tip ex and staples on it meaning you have to queue for a long time just to get a price. If you provide them with feedback you get sarcastic replies like good morning innit. Theres a recession coming and theres no excuses for poor customer service.
Nov 18th, 2022