Blue Lagoon Spas Ltd

Apr 25th, 2023

AN UPDATE ON THIS REVIEW POSTED 2 MONTHS AGO! I wanted to add something to this review to reflect how special Blue Lagoon Spas are. We had a hot tub delivered two months ago and the review below reflects the five star service. However, sometimes something can go wrong and we had a crack at the bottom of the spa after about 6 weeks of use. We rang Blue Lagoon Spas and they pulled out the stops to put everything right. A new, replacement tub was quickly sourced and delivered. Brilliant customer service. No quibbles at all about a replacement - and the lovely Ben has just called to check we are all back on track and happy with everything. It was hugely reassuring to know that, when something went wrong, they did everything to quickly put it right. We are very impressed with them. We had a hot tub delivered this week. Its exceptional. I spent a good deal of time researching different brands and felt very comfortable that HotSpring ticked all the boxes. Once we went to Blue Lagoon Spas, we decided there was no need to speak to anyone else. Ben expertly talked us through all we needed to know. He came out to survey the area before the hot tub was put in place. The installation team were superb too. A true five star experience! Very pleased.
Nov 1st, 2022

Thanks Blue Lagoon Spas. As a first time spa buyer you guys were really great. Adam took the time and walked through everything with us, great and friendly with the kids in the showroom and really made us feel at ease. No pressure to buy tactics, would not criticise any other hot tubs or company which is a real measure of a company. I brought the limelight flash hot tub and love it, as do my family. Adam was a great and considerate salesman and made it very easy for us. cannot recommend enough. If you are wondering why they have so may 5 star reviews, go and see them, you'll find out very quickly. Theses guys are professional, a pleasure to deal with and nothing is to much. Also my tub was installed with 2 weeks. finally and away from Blue Lagoon Spas, If anyone needs a good spark in the ST postcode I can highly recommend Dan from DR Electrics.
May 1st, 2022

We have just taken delivery of our HotSpring Relay and we are absolutely delighted. Blue Lagoon have been excellent from initial consultation to delivery, installation and training. If, like us, you are new to having your own hot tub, a visit and conversation with the experts at Blue Lagoon Crewe is highly recommended. The product is first class. Thank you Team Blue Lagoon.
Apr 21st, 2022

We ordered an Endless Pool E550 in the September after the first lockdown knowing we would be waiting a while. Nothing was too much trouble for Ben, who was our contact at Blue Lagoon Spas, he answered everything we asked immediately and kept us updated on the build of our swim spa. As delivery date was approaching Ben kept us well informed and on the actual day everything ran very smoothly and the men from Blue Lagoon spas arrived early. We have had our endless pool a little over a month now and we are loving it, Ben is still answering any questions we may have and we know that they are only a phone call away. I would definitely recommend Blue Lagoon Spas, they have been totally professional throughout the entire process and their aftercare is great.
Nov 22nd, 2021