Bentley Solicitors Ltd

A professional and personal service without fault This is the first time (and hopefully the last) that I have had to make a personal injury claim. I first contacted the usual No Win, No Fee companies that advertise but just got the feeling I was only a number in the system. I was recommended Bentley's by a friend. I was looked after by Gwyn who showed genuine interest in what I had to say. He always, I believe gave me straight realistic advice on my claim, and kept me up to date on progress with my claim throughout (even when there was nothing new) regular updates let you know you are not forgotten even when nothing is happening. Communication from Gwyn is excellent, he always answers your calls, or gets back to you if he is unavailable and regular text messages again give you the sense of being valued. I have absolutely nothing but praise for the way I have been dealt with by Bentleys and would recommend them without question.
Sep 28th, 2021

Shane was approachable, attention to detail was excellent, always returned calls promptly and when it came to explaining the intricacies of the law and how it applied to my case he was very good . I trusted his judgement and he was always upfront about the likely outcome of the case and very fair in his dealings with me.
Apr 21st, 2021

I'm 41 and i remember these from when I was a kid I was only very young 6 or 7 maybe 8 can't remember my dad contacted Bentley solicitors. just mainly remember getting a cheque when I was 18 mostly lol anyway I got in contact with them again when I was in my mid 20s yep again ended up with a cheque lol and now ive got a ongoing road traffic accident with them that was not my fault so expecting summat decent hopfully. I did have carpenters dealing with this road traffic accident at first due to getting recommended by insurance hastings but that was not good experience with carpenters due to no contact hardly and a very unprofessional woman dealings with my case. Never again. Anyway I was scared to move my case to another solicitor so was putting up with this rude unprofessional woman until I contacted her manager. But then I was stressed worrying about my ongoing case I was upset and not trusting carpenters with my ongoing case anymore. I remembered Bentley solicitors so I rang them and spoke to a man with same name as me Shane lol what a great start hey. anyway in my younger days he wasn't with the firm then I don't think but I stated I had history with them and he stated mr bently he's retired now etc. He also stated there not a massive firm but they get the best and right results etc. Well this is what I remembered with having history with them in the past they get results so that will do for me. Shane seems to be a decent loyal man who get results so glad to have Bentley solicitors dealing with a case for me again.
Nov 9th, 2020

Positive: Professionalism
Sep 12th, 2020

Positive: Professionalism, Quality, Responsiveness, Value
Jul 27th, 2020