insureTAXI

One of the worst insurance brokers I had. Customer service very bad. I bought the policy from them. I had an accident I reported them immediately after a month I want to know the progress and updates so I did call them they pass me a number who are my insurer kinetiQ underwriting and said I have to call them so i that I did call probably 30 times in 4 days and they never answered once answered and took my details and suddenly lines cut off and again I tried and same never answered so I called the to this broker insure taxi they answered but never a helpful answer. They said cant do anything I have to call them they are the case handler so I have to call the but the lay who answered she never try to understand the number I need call the saying they never answer and I feel like I am in middle of the sea in a boat. They are the one who I bought my policy they should provide the service and we customer only expect from as we paid them.( I normally never put a review this is 2nd time review In my 36 years life).
Jan 27th, 2023

Defo not recommend useless not even provide me with a renewal quote I called them to give the correct info etc they mis quoted me been with them for years and send them loads business for taxi quotes over the years I was loyal with them rather than moving now I give other taxi insurance numbers out now
Jan 6th, 2023

Nicole help me out find the correct insurance great understanding very much recommended, Thank you
Oct 26th, 2022

Critical: Professionalism, Quality, Responsiveness, Value
Mar 23rd, 2022

Jan 27th, 2022