Garden Street

I would not recommend this company, I ordered a shed with shelves, the website said delivered within 5 days, after 10 days of hearing nothing from the company, I contacted them, I emailed and called numerous times, then after 3 weeks I received some shelves, it was another 2 1/2 weeks before the cupboard arrived, the description said no assembly required, this is not true. This is not a reliable company, no one ever put their name to any emails I received and when I called they wouldn't give out their name, always saying that the person dealing with my order was busy. A very unprofessional company.
Sep 25th, 2022

Really great company, I did have an issue with a table and it was very easy to contact them. Answered the phone in one ring. also the delivery firm are really good keeping you uptodate with your order and can deliver on a chosen day.very happy.
Jun 19th, 2022

My greenhouse was ordered by my family as gift for me and it arrived exactly to the day that it was quoted to do!
Feb 19th, 2022

Bought premium items that are mis-advertised as being suitable outdoors here. The Apollo Hammack, while a good wooden frame, is not treated well so will only last outside max a year before needing to be retreated (at own expense and labour). The metal chain attachments have gone rusty and the over-priced and poorly manufactured cloth hammock, which uses basic materials that are not suitable for outdoor use, had to be re-bought and changed twice already. The cloth part, I had to change twice within a year due to the cotton being not nano-treated and prone to mould. The cheap polyester ropes used mean that they either shrink or you have to hand-wash the cloth. I wasted so much time and money on mould cleaning products to try make some of the mould patches less offensive, but the biggest offence was contacting the company to try arrange some compromise. They sell products that are not suitable for British weather, and the website does not include anything about care and maintenance, misleading customers that these items are weather fit. I am left with a wooden frame that I must treat and am left considering having to make my own textile part, or I might be tempted to cut these substantial losses and just dispose of the lot, considering responsability for what they sell has been denied by the company, after months of flakey comms. Trading standards are the next point of contact about Garden Street then!
Dec 13th, 2021

Ordered two Churnet Valley Ashcombe Benches sadly both had faulty braces (construction error) the instructions said inform suppliers (Churnet Valley) which I did but was not interested so informed Garden Street & again they were not interested. So poor customer service.
Oct 23rd, 2021