Grants Butty Bar

Asked for a beef baguette, the lady didn't ask if I wanted salad on it and wrapped it up before I noticed. I checked the baguette and asked to have salad and sauce on, the man came over quite abrupt and stated they can't touch the baguette because I handled it, although at this point it was still wrapped up. the lady put salad in a box but when I asked about adding sauce the man came over again stating how they can't touch it, at this point he was quite loud and confrontational. I said I havnt moved from the counter nor touched the baguette so why was such an issue being made out of this. In the end I declined the sandwich, I already paid for it but the confrontation and rudeness just made me not want to eat from there. In future: Don't be rude to someone who is buying your product Ask the customer what they want in the sandwich, that's the whole point of having salad at the bar. Don't be confrontational, it will cause confrontation and that isn't something you would want to deal with in your shop as it could quite easily esculate
Mar 31st, 2023

Food : 4/5 | Service : 5/5 | Atmosphere : 5/5 Recommended dishes Breakfast Sandwich More
Mar 31st, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 4/5 More
Mar 8th, 2023

Recommended dishes Breakfast Sandwich More
Feb 4th, 2023

Feb 3rd, 2023