Santander

Best bank I have been with always friendly
Dec 23rd, 2022

Im sure the mans name who helped me sort my account was called Dan hes really helpful and friendly and sort something 2 other visits to the branch didnt do
Apr 27th, 2022

Great opening hours 10 till 3.
Mar 18th, 2021

Friendly staff and good Covid-19 measures in place
Mar 13th, 2021

I had some trouble depositing money at the atm and as I was asking for help and unsure of what kind of account I had. The women I spoke to, shorter with curly hair, was speaking to me in an extremely condescending tone "you've been in before haven't you, I've explained the difference between the accounts lots of times before to you, but if you want me to explain them again to you I will" in the most condescending tone I have ever personally heard. Her tone has never changed and I've visited plenty of times. Speaking to me like I'm extremely thick. Arrogant. Lecturing me on what I was doing and the kind of account I had, she was wrong on that too. Very disrespectful and I wish to never speak to her again. What if I was disabled and had trouble remembering things? Then again she probably wouldn't change her tone. I'm considering complaining. It was not a good experience and has left a very negative impression for me. The women on the till was a stark contrast in demeanour and was very helpful and friendly. Would be a 1 star if not for the women on the till.
Jun 16th, 2022