Cancer Research UK

There were a pair of earrings on a rack all priced at 5, but the lady working at the till who said she was the manager refused to sell them to me because she thought I was buying them because they might be gold, as I was looking at them carefully. If they are gold, its very immoral of her to use me for my expertise and then refuse to sell them to me when they are clearly already priced at 5. May I please point out that nobody including myself knew if they were indeed gold or not. I wanted to buy them because I liked the design and they were a gift. It is unethical and immoral and not good customer service to refuse to sell something to someone because you think they might be gold and because you think the person wants to buy them because they might be gold. Its just a business disguised as a charity that has paid staff disguised as volunteers. They should not change their mind at the last minute, they should check if something may be gold before putting it out, not change their mind after believing and thinking that the customer wants to buy them because the earrings might be gold. Check if something is gold or not before pricing them and before putting them out because the customer has the right to buy at the listed price, you cannot refuse to sell them.
Feb 24th, 2023

Somewhat overpriced for certain items. Also; some staff are lovely and polite whilst others display clear preferential treatment towards specific customers (specifically if you are British and white) whilst being quiet dismissive/cold towards others.
Mar 28th, 2023

I was passing by and decided to drop in. However, after Id been there for 5 minutes, the discourteous staff decided to arbitrarily close more than an hour before the posted time and were outrageously rude about it. How dare I attempt to shop in your shop. Horrible vicious women of Chelsea, doing a modicum of charity to soothe their consciences about living off the fat of an economic system that is incinerating the planet and immiserating millions.
May 24th, 2022

Nice shop with pleasent staff however the prices are absolutely outrageous. Used basic H&M dress at 30, Bereshka blazer at 60 ??!!! Lots of cheap high street brands priced at its original retail value or higher. There are some nice designer clothes but prices are in the 100s. It used to be a great lilttle shop but now I can hardly find anything nice enough to justify the price tag. Lots of stock hangs there for weeks as the prices are so high. Shame really as I used to shop there a lot.
Apr 3rd, 2022

Mar 14th, 2022