Chelsea All In One Spa

I have been coming here for nearly two years and have always received a high standard of service. The team is always very welcoming and do a great job, in particular Nina is always very attentive and helpful. Would recommend coming here. Services: Pedicure, Manicure
Mar 17th, 2023

Service: Manicure
Jan 5th, 2023

!!!WORTH READING!!! I was a regular customer at this salon for years. My daughter booked in advance for me to get a manicure & pedicure and for her to get a pedicure, on 2 separate bookings, as a nice girls day out FOR MY BIRTHDAY. When we got there they told us that my daughter's booking didn't exist even though she had confirmation of it. Turns out they cancelled it without telling her. So she let them go ahead with my nails because it was my birthday. The two ladies that normally do my nails were walking around not doing anything and I was just sitting there waiting. After waiting over 10 minutes I asked who was going to do my nails. They eventually told me neither of my regular people were going to do it and someone else was. The other member of staff had done my nails before and was very ruff with me so I told them I didn't want him to do it. I asked why they wouldn't do it for me like they normally would. Then they tried to fob me off on a fourth member of staff. I then threatened to leave, thinking they would give in. One of the ladies approached me, raised the arm rest of my chair and gestured towards the door. I was SHOCKED. Normally they treat me very well - I'M A REGULAR. They treated me so disrespectfully from the moment I walked in the door. I'm very disappointed. I walked out and won't be going back. EVER.
Nov 29th, 2022

Nov 15th, 2022

Nov 12th, 2022