Broomwood Road Surgery

My daughter has been waiting weeks for an appointment for possible asthma I rang them for an appointment to be told fill out the form online and they still have not booked her one better off going urgent care if its absolutely needed because these doctors surgeries are getting more and more useless especially since covid and most of the time the receptionists are just gossiping with each other!
Apr 13th, 2023

Apr 6th, 2023

Their working system is awful, to communicate for simple things I have to spend half of my working day to reach them. The answer is always do the consultation. Then why is your phone always so busy? And after doing the consultation you just receive a message saying that we don't need to see you, sending a link with online information that I could find on my own. I don't want to be a doctor on my own and decide which of my child's symptoms I have to follow . I want the doctor that I'm paying from my salary to do his job and find the solution. Very disappointed
Mar 31st, 2023

rude receptionist. 6 week wait for the nearest appointment. No thanks
Feb 17th, 2023

Worse surgery ever tried to get an appointment now for almost 2 weeks been waiting for a doctors to call poor service and extremely rude and unproffisonal waited 30mins to speak to someone reguarding telephone appointment 8 never recieved
Dec 31st, 2022