Budget Car Hire

(Translated by Google) Good service. Without problems in the collection and delivery, mainly the employee who delivered the car very well (Original) Buen servicio. Sin problemas en la recogida y entrega, principalmente el empleado que entregaba el coche muy bien
Apr 20th, 2023

Used Budget Gatwick few times, never had any issue - Great customer service so far thanks to Jullianne.
Apr 16th, 2023

Apr 9th, 2023

Exelent service in both pick up and drop off
Mar 25th, 2023

This company charged my credit card without permission and then wouldnt reply to emails! When I collected the car the clerk informed that it is a legal requirement in France to have either snow chains or winter tyres. The clerk then told me that my car had summer tyres and snow chains in the boot, he then tried to up-sell me a bigger car with winter tyres as he deemed it the "safer option", trying to play on the fear of driving in the mountains with summer tyres on. This clerkdid not mention at any point during our conversationthat these snow chains are an optional add-on or that I would need to pay extra for them, however upon returning home, I discovered a charge on my credit card. After emailing them I got a response saying that I was charged for the snow chains to which I replied explaining the situation and asking for a refund which is the reasonable solution to this issue, I have chased this email and had no response for over 3 weeks now.
Mar 27th, 2023