Metro Cars

Highway robbers. Nightmare train journey after person killed on tracks. They were charging 20pp so 120 to travel the 11min journey to Gatwick per 7 seater. Within 10 mins when things started to calm down a bit they started to charge 10pp. Greedy beyond belief
Apr 18th, 2023

Mar 27th, 2023

Called at 4.30 to book a car at 6.30.waited and waited after 3 further calls car finally arrived at 7.05 Charged 15, for a 4 minute journey. Called at 8.30 for a return trip and was told it would be time and a half, when we asked what's the justification for that, they put the phone down. Booked an uber, arrived after 8 minutes, charged 8. You decide.
Mar 18th, 2023

Well where to start. We got stuck some where even though we booked in advance because they basicly picked up some one else, we had a child at home and when we called them saying that the driver just took another person even though we were there they made us stand out side for a further 1.5 hours before they prioritised us even though we booked in advance.We have gone to the office a couple of times to get a taxi and it is very clear that there is a lot of "mates" hanging out there and around the door. This makes late at night very intimidating. And on my geuss 9-10 times we go it is clear that the friends plus staff our on drugs. On a positive the taxi drivers our amazing and have always gone to standard or beyond. It is the call centre and front of house staff that let the company down. Never had a bad taxi driver and they equally show concern/ agreement about the front of house experience because this impacts there clients and essentially there income and home life
Sep 4th, 2022

Jul 31st, 2022