Maidenbower Post Office

One star is generous, there should be an option for 0 stars. Before using this branch consider; carrier pigeon, delivering the letter /parcel yourself, or yak. All of which will save you the stress and headache of playing 'open for service roulette' that's synonymous with this post office.
Jan 16th, 2023

Appalling service. Waited 20 minutes to be served Two members said they were not trained and vanished after being asked. Never open on advertised hours and when I tried to post a package was told I had to take it to another PO as they had problems with their carriers and would not even take it to hold for following day. Has gone to rock bottom since refurb. If you can go somewhere else i do it ts chaos.
Sep 3rd, 2022

Unbelievable that this post office has any business at all. I took a parcel in on Tuesday (48 hour tracked) and they needed to advise the Gatwick depot that they have parcels to be collected due to the small amount of parcels they handle. I have spoken to the Gatwick depot and it is now Thursday evening and they haven't been advised that they have any collections. My parcel will now not be collected until tomorrow and will not be delivered until next Tuesday a full 7 days after dropping it off, all because Maidenbower have not advised the Gatwick depot to collect. My suggestion is save yourself the trouble and find any other post office in the Crawley area and avoid this one. They simply seem to not care or have no idea what they are doing.
Aug 22nd, 2022

Never has any one on the tills. Go pound hill instead
Jul 17th, 2022

My carer has just gone to the Post Office for me and its closed until 4PM today??? Now she has to go to another one when the hours online state they are open 10-5 today?? The co op staff apart from one man has very little knowledge of how the PO works and the services etc Absolutely pointless, they should have left it with the post office separate as before!!
Mar 14th, 2022