Papa John's Pizza

Fantastic pizza just what was needed arrived ontime, hot and with a happy delivery man. Cheers pj
Apr 29th, 2023

Ordered delivery. Food was good, I'd say just above expected quality. Delivery was fast and the driver was genuinely nice. Thanks Papa John's Horley! You made the Reigate branch look like a joke. Vegetarian options: You can create your own. Easy.
Apr 25th, 2023

good
Mar 5th, 2023

Waiting for ages for the App to tell us when our food was ready to collect. I went into store anyway and saw my order sitting on the shelf. They hadn't notified us that our order was ready. Nobody was in the shop, I think someone saw me on a camera or something so they came rushing out. Food itself was bad, this seems to be PapaJohns in general and not specifically this store. Pizza was dry, vegan meat tasted awful, my husband's meat pizza was dry as well. We both left half of our order. Better off going to dominos, their pizzas taste a lot better
Mar 4th, 2023

Avoid!! Ordered online from here 22nd April. Received notification that it was ready to collect, so Husband went to store, but the order couldn't be found. After 15 mins of confusion among the staff, it was found, had been sitting around somewhere getting cold. When husband arrived home we opened the pizza and it was a mess and looked revolting - order was meant to be half/half garden party and the works, but the toppings were just spread everywhere, and couldn't tell which half was which. All but 3 slices (large pizza) had meat on. Husband went back to store with pizza and sides, all now cold and congealed, and requested a refund and stated reasons. Staff took pizza away and then returned same pizza with re-arranged toppings and said there was nothing wrong with it, and some toppings had 'moved around' during cutting the slices - haha yeah right, not to this extent they hadn't. We asked for a refund as by now an hour had passed since ordering and we didn't want to wait any longer, and I also simply did not want to eat there after this fiasco. Staff were difficult and rude, eventually agreed to refund by paypal but said it would take a week. Well, a week has passed but, surprise! no refund. Complaint to head office forthcoming and dispute with paypal being raised. Would never ever order from here again even if I was desperate, would rather eat my own limbs or die of hunger!
Apr 27th, 2023