LloydsPharmacy

Mar 30th, 2023

Miserable and unfriendly!
Jan 28th, 2023

Worst pharmacy ever, always many people waiting for prescriptions, no privacy, today after waiting 15 minutes for my prescription the lady came out and asked me what my medication was, I found it remarkably rude and unprofessional to have to answer, giving personal information with many people around. Not to mention the disorganisation. I also bought another item from them which was shown as 7 cheaper on their website but they apparently cant honour website prices. And how they can say this as though its absolutely normal is beyond me. Leaving for Boots.
Dec 19th, 2022

Would add a 0 star, it appears the staff are quite moronic who have no idea what they are on about equally how they get employed I don't know. As much personality of a boiled sweet!
Nov 10th, 2021

I presented the recipe for cream on December 6th, but the cream was unavailable; they told me to come back the next day, but I still paid for the cream so that I would collect the medicine quickly the next day. The next day I came back, and they told me to come back the next day. I also left my phone number. I went back for the next five days. On those days, I lost at least 20 minutes inside the pharmacy because the two employees who work are very slow; they wasted time laughing at each other and could not organise themselves (but they wore a mask to protect people or protect themselves from the other angry people). On December 13, 2022, again, they can't find the cream they ordered a week before; they laugh to each other as they look for the medicine for 20 minutes, and then they tell me, "ah, we couldn't find it because it was in generic medicines, here it is. (so I lost five trips to the pharmacy, and like 2 hours for these workers) But we lost the recipe, can you come by in an hour?". So I went back again after an hour, but I found the pharmacy closed and inside an arrogant man who didn't open the door for me, didn't even let me speak and only told me to read the sign which said that the pharmacy it was closed until 2 pman indecent service. Was it so hard for the employees to tell me to come back (for the sixth time) after 2 pm? Inside the pharmacy, I find the sign "we do not accept violent reactions from customers". And I ask myself, "why should a customer have violent reactions?". Maybe because these people are not able to work? Isn't it too easy to say, "we don't accept violent reactions" instead of starting to improve and employing people capable of organising themselves and providing a good service? Tomorrow I will go back to the pharmacy for the seventh time; in the meantime, I bought that cream in another online pharmacy, and my temptation is never to set foot in a Lloyds pharmacy again. There is a profound difference between "doing things because they go on" and "doing things right". (the web page to report this attitude on the NHS returns an error, making feedback impossible.)
Dec 24th, 2022