Cranbrook Independent Nursery & Pre-School

Love this nursery! My little boy has been there since he was 1 year old. Staff are friendly and very helpful. I will be sad when he leaves on September to go to school.
Nov 16th, 2021

Not professional , Not Reliable and Poor value. I called the Manger of this Nursery on 14 April 21 and asked for the place available for my Son, So she asked me for how many days in need i told her that it is for 5 days (morning) she told me that yes they do have space available , but suddenly she asked me the age of my Son so i told her he is of 4 years old and will be going to school in Sep 21, so now her tone was changed and told me that she can't give me all 5 days morning slots but she can give some, and booked my appointment for today 19-April-21, and around 1 pm i just call from her and she was looking very rude and totally and said they have only 1 afternoon available, very unprofessional. Please guys avoid this Nursery as much you can , i have attached the email i sent to them as well, please someone from this Nursery investigate this why you guys are telling lie to me after you said you have place or not, i don't have car so can't go too far for nursery and will raise this with Ofsted as well for sure.
Feb 19th, 2021