Hydropool Sussex Hot Tubs & Swim Spas

Hydropool Sussex Hot Tubs & Swim Spas
  • The Spa Showrooms, London Rd
    Crawley, eng RH19 2RQ
  •   (134) 231-1000

Hours

Saturday:
9:00 AM - 9:00 AM
Sunday:
10:00 AM - 10:00 AM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM

Chamber Rating

4.5 - (115 reviews)
97
3
0
2
13
Read Our 115 Reviews

Chamber Rating

4.5 - (115 reviews)
97
3
0
2
13
  • Jacky Cavalli

    Really pleased with delivery and setting up. Will was excellent with his knowledge and as newbies to hot tubs we needed a lot of it. Have now conquered the initial hiccups, and enjoying chilling at the end of a days gardening.
    Apr 30th, 2023

  • Debbie Barnes

    Saw these amazing products at the Ideal Home Show. Salesman John was brilliant and explained everything in detail before putting us in touch with his Manager, Will Smith who was such a nice man, not a pushy salesman at all. Will answered all our questions (there were a lot of them!) in full, visited us at home on two occasions and couldnt be more helpful if he tried. We cant wait to use our hot tub. Thank you Will and all your colleagues for the help, reassurances and kindness showed to us at all times. We would recommend Will and his team to any prospective buyers.
    Apr 27th, 2023

  • Anjuli Parmar

    Would 100% recommend Hydropool Spas, they are one of the best and even better when demo'd in store. The store staff were great and really patient when answering my questions. Thanks again for your help!
    Apr 23rd, 2023

  • linda mottley

    Good helpful staff giving advice - John Engineer was on time - polite - explained well how he could resolve the problem - well done all
    Apr 1st, 2023

  • Loreta Jasilionyte (FlawlessLashes)

    UPDATE: Thanks To Kirsti who solved problem, sent 2 amazing engineers, who immediately fixed Jacuzzi. I have no other choice just to express our disappointment 2 times we asked for engineer to fix Jacuzzi, issues we had: leaking, not able to start Engines as Display was showing: Flo . First visit by Engineer -4th November unfortunately I got impression that he has no clue what issue was, he said : I think its pump which causes problems , so of course I asked if he is sure about this? Can he replace it? Which he did. Unfortunately next day after we filled up Jacuzzi with water, we experienced the same issue: leaking and new issue appeared- we couldnt even start engines! Again we asked for help from you. Second visit was 9th December same engineer again had no clue why this problem happening, so I observed him while he was inspecting jacuzzi, he didnt even opened side panels and only used Torch Light clearly you cant see anything . After he left, thinking he fixed it- jacuzzi filled with water and heated- following day we opened Lid of jacuzzi, 30% of water leaked again, and engines would not start! I am confused and frustrated as we cant call this professional service from you! Now x 2 you wasted our time and we missed Important events, when we needed Jacuzzi to operate. Not sure why do you think that we owe you? I believe customers pays only for service, which solved the problem! Engineer Owen, mixed up report- he accused owner reporting that leaking from filter We not experts, we dont know where leak is coming from! BIG lies that tub was empty- he didnt test dry!!!! As he switch on jets after replacing pump- which clearly would not be able to do this if tub would be empty ! I believe Hydropool have professionals and it was just our bad luck with engineer
    Jan 20th, 2023

Read Our 115 Reviews

About
Hydropool Sussex Hot Tubs & Swim Spas

Hydropool Sussex Hot Tubs & Swim Spas is located at The Spa Showrooms, London Rd in Crawley, England RH19 2RQ. Hydropool Sussex Hot Tubs & Swim Spas can be contacted via phone at (134) 231-1000 for pricing, hours and directions.

Contact Info

  •   (134) 231-1000

Questions & Answers

Q What is the phone number for Hydropool Sussex Hot Tubs & Swim Spas?

A The phone number for Hydropool Sussex Hot Tubs & Swim Spas is: (134) 231-1000.


Q Where is Hydropool Sussex Hot Tubs & Swim Spas located?

A Hydropool Sussex Hot Tubs & Swim Spas is located at The Spa Showrooms, London Rd, Crawley, eng RH19 2RQ


Q What is the internet address for Hydropool Sussex Hot Tubs & Swim Spas?

A The website (URL) for Hydropool Sussex Hot Tubs & Swim Spas is: http://hydropoolsussex.co.uk/


Q What days are Hydropool Sussex Hot Tubs & Swim Spas open?

A Hydropool Sussex Hot Tubs & Swim Spas is open:
Saturday: 9:00 AM - 9:00 AM
Sunday: 10:00 AM - 10:00 AM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM


Q How is Hydropool Sussex Hot Tubs & Swim Spas rated?

A Hydropool Sussex Hot Tubs & Swim Spas has a 4.5 Star Rating from 115 reviewers.

Hours

Saturday:
9:00 AM - 9:00 AM
Sunday:
10:00 AM - 10:00 AM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM

Ratings and Reviews
Hydropool Sussex Hot Tubs & Swim Spas

Overall Rating

Overall Rating
( 115 Reviews )
97
3
0
2
13
Write a Review

Jacky Cavalli on Google

image Really pleased with delivery and setting up.
Will was excellent with his knowledge and as newbies to hot tubs we needed a lot of it.
Have now conquered the initial hiccups, and enjoying chilling at the end of a days gardening.


Debbie Barnes on Google

image Saw these amazing products at the Ideal Home Show. Salesman John was brilliant and explained everything in detail before putting us in touch with his Manager, Will Smith who was such a nice man, not a pushy salesman at all. Will answered all our questions (there were a lot of them!) in full, visited us at home on two occasions and couldnt be more helpful if he tried. We cant wait to use our hot tub. Thank you Will and all your colleagues for the help, reassurances and kindness showed to us at all times. We would recommend Will and his team to any prospective buyers.


Anjuli Parmar on Google

image Would 100% recommend Hydropool Spas, they are one of the best and even better when demo'd in store. The store staff were great and really patient when answering my questions. Thanks again for your help!


linda mottley on Google

image Good helpful staff giving advice - John Engineer was on time - polite - explained well how he could resolve the problem - well done all


Loreta Jasilionyte (FlawlessLashes) on Google

image UPDATE:
Thanks To Kirsti who solved problem, sent 2 amazing engineers, who immediately fixed Jacuzzi.
I have no other choice just to express our disappointment 2 times we asked for engineer to fix Jacuzzi, issues we had: leaking, not able to start Engines as Display was showing: Flo .
First visit by Engineer -4th November unfortunately I got impression that he has no clue what issue was, he said : I think its pump which causes problems , so of course I asked if he is sure about this? Can he replace it? Which he did. Unfortunately next day after we filled up Jacuzzi with water, we experienced the same issue: leaking and new issue appeared- we couldnt even start engines! Again we asked for help from you.
Second visit was 9th December same engineer again had no clue why this problem happening, so I observed him while he was inspecting jacuzzi, he didnt even opened side panels and only used Torch Light clearly you cant see anything . After he left, thinking he fixed it- jacuzzi filled with water and heated- following day we opened Lid of jacuzzi, 30% of water leaked again, and engines would not start!
I am confused and frustrated as we cant call this professional service from you! Now x 2 you wasted our time and we missed Important events, when we needed Jacuzzi to operate. Not sure why do you think that we owe you? I believe customers pays only for service, which solved the problem!
Engineer Owen, mixed up report- he accused owner reporting that leaking from filter We not experts, we dont know where leak is coming from! BIG lies that tub was empty- he didnt test dry!!!! As he switch on jets after replacing pump- which clearly would not be able to do this if tub would be empty !
I believe Hydropool have professionals and it was just our bad luck with engineer


Load More Reviews

Overall Rating

Overall Rating
( 115 Reviews )
97
3
0
2
13

Write a Review

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