The Fragrance Shop

The gentleman at the counter was kind and helpful however, i cant say the same for his knowledge in fragrances. I enquired about Burberry Black first thing he says is that its a mens fragrance?? Totally confused me and i had to double check with my fiance which put me in an awkward position! They didnt even have the fragrance! Its not rocket science just common knowledge, this store need to up their game a bit.
Apr 17th, 2023

Fragrance shop in Crawley country mall.I was supposed to buy 5 fragrances today 14 Dec Wednesday but the lady on shift around 11ish doesn't have a clue on what she was doing apart from she is very RUDE. Also, I asked for specific fragrance and she gave me another fragrance to try and said in a RUDE way, sprayed on my hand and said it is the same smell (clearly,she has no idea on what she is talking about) I'm a fragrance collector and because of that,I watch,read etc all about fragrance and the staff has no idea (which is ok) but she is RUDE.
Dec 20th, 2022

Sep 13th, 2022

I still not recive my refund and without informing me they charged through direct debit payment and no body discussed about that with me.. one year ago they just took my card detail for one time payment... I will request everyone never buy from here or especially don't give card details to them they put you on direct debit and start charging every year, Very bad customer service and when I discussed with their customer service they are not giving refund back
Aug 5th, 2022

(Translated by Google) Super perfumes! (Original) Super parfumuri!
May 17th, 2022