Oak Furnitureland

Excellent quality furniture only here, great staff very friendly, knowledgeable and helpful. Thank you Rick for all your professional help
Aug 7th, 2022

My god where do I start. First of all, my son suffers from seizures- he has not had one for 3 weeks so we thought lets go and do some furniture shopping for his bedroom as he is feeling abit better and rested. My son Unfortunately had a seizure in the store which caused inconvenience for the staff there. Firstly, staff stood on the side watching not asking if I needed any aid or help, I then overheard the manager saying to some customers behind me were sorry about this, we can talk over here its more quieter. Instead of pausing his conversation he decided to ignore myself on the floor attending to my sons seizure and sent a new member of staff who was practically a teenager to help me. They did not offer a drink afterwards or even tissues! Disgusting customer service. May I also add, I complained that two of their staff members were parked in their disabled bays. I knew this as they were by their cars smoking talking to eachother. They then said disabled bays are for staff and disabled customers. Shockingly horrendous treatment today. Horrible human beings.
Jul 14th, 2022

Awesome, furniture lovely shop but no customer service when bought on line
Mar 3rd, 2022

The manager at Oak Furniture Crawley Hardeep was absolutely brilliant at resolving an issue l had with customer service head office. He dealt with my concerns efficiently and politely. Thank you. You retained a customer. (Clare and her colleague was also amazing)
Feb 4th, 2022

Will never use this company again, bought 3 seater sofa, new sofa feels to soft nothing like sofa that we sat on in store. Home service technician will not go to shop to company, Money down the drain. Don't waist your money with this company.
Jun 24th, 2021