World Duty Free - Gatwick South Terminal.

I ordered perfume online for my mum who was travelling back home. She went to the till with the confirmation email. As we ordered it online, we got a discount. Unfortunately, the lady behind the till didn't know anything about the collection and she gave my mum perfume for the full price and she ignored the email where were all the details in, my mum cannot speak English, she just accepted it. I was disappointed as all staff working duty-free should know the process of buying products online with collections at the till. This happened on 29/01 around 12 pm.
Feb 13th, 2023

(Translated by Google) question: does anyone know if Portmeirion services are available at the duty free at this airport? (Original) domanda: qualcuno sa se al duty free di questo aeroporto si trovano i servizi della Portmeirion?
Jan 26th, 2023

Jan 23rd, 2023

(Translated by Google) Horrible attention from the clerk Flour in boxes, my mother does not speak English and goes to pay while I am in the next box to make everything more agile, and I begin to listen to how she treats her, she paid and approached me to see what is happening . The girl only said credit card declined no, to which I tell her that we tried another card and with very little willingness. I told him to reset post and he said no. I ended up paying with my card without a problem, but his unwilling face leaves a lot to be desired. (Original) Atencin pesima de dependienta Harina en cajas, mi madre no habla ingles y se acerca a pagar mientras que yo estoy en la caja de al lado para hacer todo mas agil, y empiezo a escuchar como le trata, pag y me acerc para ver que sucede. La chica solo decia credit card declined nono, a lo que yo le digo que probamos otra tarjeta y con muy poca disposicin. Le dije que reseteara post y me dijo que no. Acabe pagando con mi tarjeta sin problema, pero su cara de poca disposicin deja mucho que desear.
Apr 6th, 2023

Charge you like 10 for a pack of Haribos. They take your stuff at security then sell the same things in duty free for double the price.
Dec 26th, 2022