Leacroft Medical Practice

It's always alright, when you get to see a doctor
Apr 21st, 2023

Dr Ali done an unbelievably rubbish my appointment on the phone 1 mint call, I had lump on the face from last 2 weeks, painful and discomfort but he said it's fine will go without even bothering checking and have a look at least. Don't you for forget we work pay tax and this is how you get paid. Very rubbish...
Feb 15th, 2023

They have Dr Ali he is the worst Dr I have ever met
Jan 31st, 2023

We have been really happy with Leacroft for appointments and support with a long term condition that was diagnosed very quickly. I found the online triage appointment form extremely useful as I knew it was being looked at by the Dr and contact would be made in priority of need. This is now not the case, I have tried to use the online form however its saying there are no appointments available and to check back at 8am the next day. I tried calling and was met with the same advice, check back at 8am the next day. I have tried for over a week now for an ailment that does need a Dr's appointment but in my personal opinion could be booked as a routine appointment not an on the day one. It's so frustrating as the last time I was met with this scenario with another surgery I collapsed and needed an ambulance for sepsis. It would be far more helpful if routine appointments/advanced could be booked.
Feb 16th, 2023

Hello again Today 24.01.2023 I am really trying to get the appointment booked with a GP as I have a cough for 2 weeks. Which worse at the evening and nights Called practice at 8am they advise all appointment online. Ok fill in the form. After the form filled in received the replay Wait till 2 pm we will send you the answer About 11 am I am receiving the answer This text Dear Mrs Hilton, Your request has been passed to the doctor who will respond between 14:00 and 18:30 today Thanks, Leacroft Medical Practice As my cough is bad at night specially and I can not sleep properly I put alarm I went to sleep till 2pm What had happened next Doctor called me at 11:50!!! Why? not after 14:00 Why did I receive the message 14:00 till 18:30?? If she is calling me earlier!!! And I got a respond Dear Mrs Hilton, tried calling twice , no answer , please complete another form if you still require medical advice Thanks, Dr Shalini Sriravichandran Leacroft Medical Practice So now I have to wait till tomorrow 6am and fill in another form and be again all day on the phone. I do not understand why is so painful and so difficult to give the appointment Without numbers of text or calls Text ones with the time appointment!!! Is it too difficult?! I just have to wait and wait for a text two times then a call, ( wrong time) be next to the phone constantly and be paranoid to miss the call or next text. Seriously it is too much for people having medical problems What the people wants want just to get appointment, get checked and get correct if possible solution to recover. And be able to be at work healthy and productive and be able to pay tax for the doctors and nurses!! Interesting where can I find the easy way to get the GP appointment and see the doctor without all of this time taking routine which draining you on top of the illness!! Very disappointed with the booking system at this practice. I am trying to book the appointment with the nurse second week now. Simple appointment, to take the coil out. I am in a sort of in the waiting list for the nurse to call me. When? What time? No one knows. I had said I am happy with any day and time, will organise myself for the appointment. Then Was advise different staff. To wait for nurses to call back to me, anyway. But I am working I can not sit and wait all day, every day for the call back. Was advised to go to the hospital to take the coil out. Reallysimple 20 min max appointment so hard to get. Unbelievable. If you not able to provide an appointment then tell. No appointment available!!
Jan 23rd, 2023