Ernest Jones

I came into the Ernest Jones crawley store yesterday as I needed a new chain for a sentimental pendant that I need to wear for my sisters wedding in a few weeks as it was too short. The pendant is a Bluebell pendant from the Bluebell Railway where my dads ashes were scattered last year as it was a place he adored and loved. So it means the world to me that you all came together to help me. I was being assisted by ben who was looking into different chains for me but was restricted on price. Ben got his supervisor Rik to assist further. Everyone in the store went above and beyond to help assist. I am truly grateful and thankful they were able to assist. I have used this store in the past for my jewellery needs as I know the quality is excellent. Thank you so so much Ben, Rik and Emily. You saved the day and I am ever so grateful for all of your help. It was an absolute pleasure to of met you all and look forward to seeing you in the future.
Apr 28th, 2023

A great choice of jewellery with good prices. The staff were friendly, helpful, and knowledgeable. I would recommend a visit.
Apr 23rd, 2023

Excellent advice and service from Rik getting a watch adjusted.
Apr 13th, 2023

Great service provided today by Nanette, she was very helpful and knowledgeable.
Mar 8th, 2023

Feb 8th, 2023