Hertz - LGW - London Gatwick South

I recently rented a car from Hertz for 8 days, and I couldn't have been happier with my experience. From start to finish, the process was smooth and hassle-free. The car was in perfect condition and drove like a dream. There were no delays, and everything was well-organized and efficient. When it was time to return the car, the process was equally simple. I just dropped it off at the designated location, and everything was taken care of quickly and easily. Overall, I highly recommend Hertz for anyone looking for a reliable and hassle-free car rental experience. I hope this review accurately reflects your experience and helps others looking for a great car rental company.
Apr 24th, 2023

Apr 18th, 2023

Awful. Arrived at the desk 15 mins after closing with my 93 year old mother in a wheelchair to find the desk closed. The(premium) phone line also closed. Clearly no attempt to contact me on the provided details, or tracking of the delayed flight. Now still stuck in an endless queue on the only available premium phone no. to ask about a refund. Unable to find the phone no. for the Gatwick branch. Had to rent another car from Europcar (who could not have been more helpful). Was looking forward to trying a polestar with Hertz, but now have no plans to use them again. I expected so much more from an established name..
Apr 10th, 2023

Awful service! I have been calling directly at the branches number to speak to the manager for over 20 days and no one in the branch have answered the phone Honestly, save your time and your money. Dont book with Hertz! They have worst phoning system where you cannot even speak to anyone other than a booking, they never respond to any of your mail if they do they wont even help you! Will not use this company again!
Apr 8th, 2023

Mar 31st, 2023