Equiniti Paymaster
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Sutherland House, Russell Way
Crawley, eng RH10 1UH - (129) 356-0999
Hours
Chamber Rating
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Garth Humphries
Oh dear, this is a challenging review as the good bits were excellent and the bad bits are terrible. From the top. You are kept on hold for an age, which is fine if calling from the UK but when calling from overseas it costs me a fortune. If only the technology existed to identify overseas callers and bump them up the list..... Once I got to speak to a human the service was quick and efficient. I was promised an email with the necessary documentation in 10 minutes, it arrived in 7 minutes. The forms were signed, scanned back to the email address along with a couple of questions, the answers to which are extremely important to me. Unfortunately my email resulted in an automated reply advising me that it would take up to 30 working days for my query to be dealt with. Having said that, the key challenge was addressed as a payment was made to me within hours of submitting my documentation, I still don't have an answer to my questions. My summary would be that the process is flawed but the real people are fabulous.
Sep 3rd, 2022 -
Jerry Larthe de Langladure
Very helpful with my query, thank you Angela
Jul 26th, 2022 -
Graham Thackray
Jul 20th, 2022 -
wayne hanson
Jun 21st, 2022 -
David Thompson
Paying veterans pensions late. Shameful, woeful, disgraceful. No accountability or interest in getting this right. MOD - this falls to you. Just fobbing us off to these clowns rather than holding them to account!
Jun 16th, 2022
Contact Info
- (129) 356-0999
Questions & Answers
Q What is the phone number for Equiniti Paymaster?
A The phone number for Equiniti Paymaster is: (129) 356-0999.
Q Where is Equiniti Paymaster located?
A Equiniti Paymaster is located at Sutherland House, Russell Way, Crawley, eng RH10 1UH
Q What is the internet address for Equiniti Paymaster?
A The website (URL) for Equiniti Paymaster is: http://equiniti-paymaster.jany.io/
Q What days are Equiniti Paymaster open?
A Equiniti Paymaster is open:
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Q How is Equiniti Paymaster rated?
A Equiniti Paymaster has a 2.9 Star Rating from 38 reviewers.
Hours
Ratings and Reviews
Equiniti Paymaster
Overall Rating
Overall Rating
( 38 Reviews )Garth Humphries on Google
Oh dear, this is a challenging review as the good bits were excellent and the bad bits are terrible.
From the top. You are kept on hold for an age, which is fine if calling from the UK but when calling from overseas it costs me a fortune. If only the technology existed to identify overseas callers and bump them up the list.....
Once I got to speak to a human the service was quick and efficient. I was promised an email with the necessary documentation in 10 minutes, it arrived in 7 minutes.
The forms were signed, scanned back to the email address along with a couple of questions, the answers to which are extremely important to me. Unfortunately my email resulted in an automated reply advising me that it would take up to 30 working days for my query to be dealt with.
Having said that, the key challenge was addressed as a payment was made to me within hours of submitting my documentation, I still don't have an answer to my questions.
My summary would be that the process is flawed but the real people are fabulous.
Jerry Larthe de Langladure on Google
Very helpful with my query, thank you Angela
Graham Thackray on Google
wayne hanson on Google
David Thompson on Google
Paying veterans pensions late. Shameful, woeful, disgraceful.
No accountability or interest in getting this right. MOD - this falls to you. Just fobbing us off to these clowns rather than holding them to account!