Miss Tidy Cleaning Services

Positive: Quality Services: Office & workplace cleaning, Deep clean, Standard cleaning
Sep 4th, 2022

I would not recommend this company at all. They charged me 25per hour for a deep clean which i thought was a lot but was told it was because it was a one off clean. I had two people at my house for 2 hours and it cost me 100. When the cleaners left, my house had not been vacuumed, there was dust everywhere and some of the bedrooms hadn't even been touched. I have never known a cleaning service that can spend 4 hours at your house and yet when they leave it looks as if it hasn't been touched. There was no deep clean done at my house whatsoever! I even had to tell the cleaner to do the bath and shower in my bathroom as he thought just mopping the floor and putting bleach in the toilet was acceptable. I telephoned the owner who aplogised and told me she would send someone else the following day and give me an hours credit. I said i did not want the same cleaners to which i got not response. I tried to contact her on the day to confirm that the same people wouldn't be coming and she didn't answer. The same cleaners turned up again and spent 20 minutes at my house. They dusted a few areas and left. 100 later and my house still hasn't even been hoovered by them!!!! Have never come across a cleaning company like them. Would not recommend or ever use again! Service: Deep clean
Apr 16th, 2022

The cleaners are very good but the overall organisation is not great and quite unprofessional. People come late and dont let you know, they don't show up, or come on the wrong date. Also, they just stop responding messages and calls, or leave you without an answer for days. Would it be acceptable from any other service? Just please let clients know you have no capacity and you are very sorry!We went for someone else at the end just because they make it too hard to work with them. Also, by checking the answer Miss Tidy gives to bed reviews here on google, it makes you realise they give clients the fault of them being not organised or with poor customer service. It really takes little to just apologies and say you will work on your customer service. It is more professional! But again, the cleaners are good and did a nice job at our house. So, if you can get hold of them and are flexible with tining, go for it!
Mar 17th, 2022

Positive: Professionalism Service: Deep clean
Nov 24th, 2021

Nov 18th, 2021