Premier Inn East Grinstead hotel

Nice hotel it's a budget no frills hotel but warm comfy and clean. Did not eat hear so can't comment on food Nearby activities: Ashdown forrest, British wildlife Centre
May 1st, 2023

Apr 25th, 2023

Apr 17th, 2023

Room needed some tlc on first night and on our return a week later had deteriorated. But we were so tired just went to bed. As used as base for flight from Gatwick it was in a great position. Rooms: Bed had damage to leg and curtain rail broken. Just needed someone to spend an hour sorting it. Got no response following telling reception.
Apr 11th, 2023

Stay elsewhere if you have to especially if you have young children. Upon entering our room we noticed a damp smell around all areas of the room. We told the hotels evening / night staff at reception who had no idea what to do. We requested a new room as we had a young child with us. He said he "wasn't sure how to do that". We stayed another night before leaving our stay a night early due to finding mold all over the walls, curtains and ceilings. When I mentioned this to the day time receptionst when we left the hotel she said nothing, looked back at me completely frozen and didn't even apologise. The good night guarantee does not exist at this hotel. We have stayed in 12-15 Premier inns around the country and this is by far the worst. Clueless staff, no cleanliness, damp mold covered rooms.
Apr 8th, 2023