Oakdene Designs

I placed an order last month (one full priced item and some sale items) which said it would arrive between 6th and 8th so in time for valentines day. 8th came and still no parcel. I emailed and after two days finally had a response. They said there must have been an error with the pricing so I have to pay over a hundred pounds to receive my order! I said considering; I paid the listed prices, I had email confirmation, noone had contacted me to tell me otherwise, and according to the consumer rights act a contract is formed when a seller offers a price and the buyer agrees and pays so really they need to send me the items I paid for. They said to pay or they will cancel and give a refund or they would just send me the full priced items. I explained again I would like my full order. They then cancelled my order so left me without anything! Absolutely horrendous customer service. They then offered to let me order again! I'd never order from this company and would encourage others not to
Feb 24th, 2023

I have ordered twice personalized photo frames and they are gorgeous. They decorate beautifully the living room. I fully recommend them for personalized and unique gifts
Jan 13th, 2023

Product arrived damaged
Jan 4th, 2023

They stock unique and very well made items and provide a great, quick service, buy with confidence.
Dec 19th, 2022

Ordered the Personalised Old Vintage Style Drinks Tray, as was a really good price for a unique gift. The design of the product looks great however there was a couple of issues which they swiftly dealt with and corrected with helpful customer service.
Dec 13th, 2022