Forest Rose Flowers

Forest Rose Flowers

Hours

Friday:
10:00 AM - 10:00 AM
Saturday:
10:00 AM - 10:00 AM
Sunday:
Closed
Monday:
Closed
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 10:00 AM
Thursday:
10:00 AM - 10:00 AM

Chamber Rating

3.5 - (11 reviews)
7
0
0
0
4
Read Our 11 Reviews

Chamber Rating

3.5 - (11 reviews)
7
0
0
0
4
  • Amy Gatley

    The lady who answered the phone was lovely, so friendly and helpful. I was amazed at how beautiful the flowers were for my budget (my friend sent me a picture). I would definitely recommend.
    May 6th, 2020

  • S. AB

    The best florist in Sussex. I love this shop. There is always an incredible choice and Emma puts them together like no-one else. WOW!!! Forest Row is lucky.
    Jul 21st, 2021

  • Romey Goldingham

    I wanted to send some jonquils to my son on his special birthday. I explained that the very purfumed scent is associated with his birth. I felt that Emma was in a hurry and not really listening to what I was saying. When my son thanked me and sent a photograph of what Emma had delivered they were daffodils and not jonquils . So I telephoned her to point out the mistake . Emma was not only dismissive but downright rude and after disputing that she had sent the wrong flowers she put the phone down on me . To verify my complaint I showed a photograph to my local florist who agreed that they were not jonquils at all . Moreover my other son ( they are twins so obviously share the same birthday ) received from his local florist jonquils exactedly as I had asked them to deliver . Sadly , this is absolutely not the service I have had come to expect from Following up my very critical post of yesterday , I would like to say that Emma redeemed herself most handsomely by delivering a very beautiful bouquet of jonquils . Thank you Emma . Forest Rows Flowers -
    Apr 9th, 2021

  • Livi Lower

    Terrible customer service, will not return.
    Jan 12th, 2021

  • Gabriella Martorana

    I had a terrible experience with Forest Rose. I bought some dried 'Picasso' eucalyptus (spray painted eucalyptus) as a gift for a friend. Within a day, the eucalyptus drooped and the paint shed all over my carpet (ref images below) I could no longer give these dead flowers to my friend. I contacted the owner with images of the dead eucalyptus asking for some compensation (a partial refund or a new bouquet). I am appalled with her response. She refused to give me a refund and told me to buy a Dyson vacuum for my carpet and to brighten up future images. I contacted her twice more, explaining that I would really appreciate some compensation as it was a gift and they should not have fallen if they were dried. She responded saying I got the wrong number (even though she personally gave her details to me in store and I have a photo of the contact board...) and she pretended to be a Green Grocers, even though she had replied to my earlier text! I emailed her once more and she has not replied. I cannot believe this Florist is still running if this is how the owner treats customers. She actually pretended to be a Green Grocers in order to avoid resolving an issue with a customer. Terrible quality, overpriced, rude and disrespectful.
    Dec 31st, 2020

Read Our 11 Reviews

About
Forest Rose Flowers

Forest Rose Flowers is located at Hartfield Rd in Crawley, England RH18 5DN. Forest Rose Flowers can be contacted via phone at (770) 358-3523 for pricing, hours and directions.

Contact Info

  •   (770) 358-3523

Questions & Answers

Q What is the phone number for Forest Rose Flowers?

A The phone number for Forest Rose Flowers is: (770) 358-3523.


Q Where is Forest Rose Flowers located?

A Forest Rose Flowers is located at Hartfield Rd, Crawley, eng RH18 5DN


Q What is the internet address for Forest Rose Flowers?

A The website (URL) for Forest Rose Flowers is: https://www.forestroseflowers.co.uk/


Q What days are Forest Rose Flowers open?

A Forest Rose Flowers is open:
Friday: 10:00 AM - 10:00 AM
Saturday: 10:00 AM - 10:00 AM
Sunday: Closed
Monday: Closed
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 10:00 AM
Thursday: 10:00 AM - 10:00 AM


Q How is Forest Rose Flowers rated?

A Forest Rose Flowers has a 3.5 Star Rating from 11 reviewers.

Hours

Friday:
10:00 AM - 10:00 AM
Saturday:
10:00 AM - 10:00 AM
Sunday:
Closed
Monday:
Closed
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 10:00 AM
Thursday:
10:00 AM - 10:00 AM

Ratings and Reviews
Forest Rose Flowers

Overall Rating

Overall Rating
( 11 Reviews )
7
0
0
0
4
Write a Review

S. AB on Google

image The best florist in Sussex. I love this shop. There is always an incredible choice and Emma puts them together like no-one else. WOW!!! Forest Row is lucky.


Romey Goldingham on Google

image I wanted to send some jonquils to my son on his special birthday. I explained that the very purfumed scent is associated with his birth.
I felt that Emma was in a hurry and not really listening to what I was saying.
When my son thanked me and sent a photograph of what Emma had delivered they were daffodils and not jonquils . So I telephoned her to point out the mistake . Emma was not only dismissive but downright rude and after disputing that she had sent the wrong flowers she put the phone down on me . To verify my complaint I showed a photograph to my local florist who agreed that they were not jonquils at all . Moreover my other son ( they are twins so obviously share the same birthday ) received from his local florist jonquils exactedly as I had asked them to deliver .
Sadly , this is absolutely not the service I have had come to expect from
Following up my very critical post of yesterday , I would like to say that Emma redeemed herself most handsomely by delivering a very beautiful bouquet of jonquils . Thank you Emma .
Forest Rows Flowers -


Livi Lower on Google

image Terrible customer service, will not return.


Gabriella Martorana on Google

image I had a terrible experience with Forest Rose.
I bought some dried 'Picasso' eucalyptus (spray painted eucalyptus) as a gift for a friend. Within a day, the eucalyptus drooped and the paint shed all over my carpet (ref images below) I could no longer give these dead flowers to my friend.
I contacted the owner with images of the dead eucalyptus asking for some compensation (a partial refund or a new bouquet). I am appalled with her response. She refused to give me a refund and told me to buy a Dyson vacuum for my carpet and to brighten up future images.
I contacted her twice more, explaining that I would really appreciate some compensation as it was a gift and they should not have fallen if they were dried. She responded saying I got the wrong number (even though she personally gave her details to me in store and I have a photo of the contact board...) and she pretended to be a Green Grocers, even though she had replied to my earlier text! I emailed her once more and she has not replied.
I cannot believe this Florist is still running if this is how the owner treats customers. She actually pretended to be a Green Grocers in order to avoid resolving an issue with a customer.
Terrible quality, overpriced, rude and disrespectful.


Amy Gatley on Google

image The lady who answered the phone was lovely, so friendly and helpful. I was amazed at how beautiful the flowers were for my budget (my friend sent me a picture). I would definitely recommend.


Load More Reviews

Overall Rating

Overall Rating
( 11 Reviews )
7
0
0
0
4

Write a Review

RATING:
Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review
ChamberofCommerce.com
Loading