Olive Home care And Support Ltd

As a family we engaged the services of Olive Home Care several months ago. Hayley came to visit first and went through how the service worked, and the support that was on offer. Hayley also spent time exploring what the needs were. Since then, carers have come in each morning and it has made the world of difference. Petra and Denise have been the main carers, but we have seen others on odd occasions. Each and every staff member is an utter credit to this company. They are respectful, thoughtful, helpful and proactive. It is a pleasure to see someone each time they visit. We could not be more happy with our choice. Thank you to everyone both in front, and behind the scenes, for all the valuable support that you provide.
Mar 30th, 2023

We have been using this company for a number of months now for my 87 year old mother who has recently finished chemotherapy. The care that my mother receives is outstanding. Staff show genuine and respectful care. Petra and Denise are the main carers who attend. Such lovely people. This company provide exactly what we need, and exactly wha was promised. Thank you for all you do to support us as a family.
Mar 21st, 2023

Brilliant company, who provide excellent carers, they looked after both my parents very well. They were so happy with their carers and they helped them so much. Very passionate and understanding people. Thank you to all carers and management, great team highly recommended
Sep 16th, 2022

Be Extremely Careful! If you have any issues and try adressing them, you are faced with the comment " I WILL REPORT YOU FOR SAFEGUARDING" as a way of shutting you down immediately. Same comment reapeated later by the man in their office as well as the main carer answering phones most days. Mother left 15 hours without care on multiple occasions. Company reported to Care Comission, local MP and the local council. Very hostile and childish approach when someone raises a care concern with them or try escalating issues to the council for help. I dont want anyone else to go through what i experienced over a long period of time. Dont let them shut you down by the Safeguarding threat if you have a complaint. Councils are aware of issues .
Dec 7th, 2021

I cant thank olive home care enough for the care and support they show my great grandad, the carers are all very professional and show compassion always. The support we recieve as a family from office staff and carers is amazing. We will always be grateful. Highly recommend this brilliant care company.
Apr 12th, 2021