Nationwide Building Society

Had the most amazing service at my local branch -Crawley. I popped into query an issues with sending payments. The young girl quickly released that I didnt have the right info & made a huge effort to help me and support me! Thank you very much
Apr 25th, 2023

The Crawley branch staff are great! I had a situation with my credit card and couldnt find a way to solve it. After going the Crawley branch within a few days I had my situation solved and I was even compensated for my disappointment. This was all down to the team there going above and beyond to make sure I was happy and my credit card account was all ok.
Apr 21st, 2023

Common Thieves The worst Bank ever ...The worst branch ever .....Do not open any account .The staff is unhelpful .They suspend my daughter's account without a reason and preventing access to her money ......2 Days now nobody gave us a reason why !!!3rd Day I am speaking with the Brunch ....nobody gave a solution to the problem that they created .They opened the account and they accepted my daughter's documentation!!!!!!But after 2 and a half months they decided that the proof of address was not ok ......and without any update they suspended the account and my daughter doesn't have access to her own money !!!!!!..... I asked them to realise the money because it was not their money and they refused .....The answer was that she had to wait !!!!!When she asked how many days they answered they didn't know ....She tries to give them from the morning proofs of address and they don't accept proofs of local government documentation,proofs from DWP ,proofs from the universal credits also Home office decisions that she is provided to them ......Does anyone understand what is happening and how a Building Society can steal your money away from you. The freedom to have your money !!!!! Common thieves away from them far far away from them
Apr 19th, 2023

Common Thieves The worst Bank ever ...The worst branch ever .....Do not open any account .The staff is unhelpful .They suspend my daughter's account without a reason and preventing access to her money ......2 Days now nobody gave us a reason why !!!3rd Day I am speaking with the Brunch ....nobody gave a solution to the problem that they created .They opened the account and they accepted my daughter's documentation!!!!!!But after 2 and a half months they decided that the proof of address was not ok ......and without any update they suspended the account and my daughter doesn't have access to her own money !!!!!!..... I asked them to realise the money because it was not their money and they refused .....The answer was that she had to wait !!!!!When she asked how many days they answered they didn't know ....She tries to give them from the morning proofs of address and they don't accept proofs of local government documentation,proofs from DWP ,proofs from the universal credits also Home office decisions that she is provided to them ......Does anyone understand what is happening and how a Building Society can steal your money away from you. The freedom to have your money !!!!! Common thieves away from them far far away from them
Apr 11th, 2023

The worst Bank ever ...The worst branch ever .....Do not open any account .The staff is unhelpful .They suspend my daughter's account without a reason and preventing access to her money ......2 Days now nobody gave us a reason why !!!3rd Day I am speaking with the Brunch ....nobody gave a solution to the problem that they created .They opened the account and they accepted my daughter's documentation!!!!!!But after 2 and a half months they decided that the proof of address was not ok ......and without any update they suspended the account and my daughter doesn't have access to her own money !!!!!!..... I asked them to realise the money because it was not their money and they refused .....The answer was that she had to wait !!!!!When she asked how many days they answered they didn't know ....She tries to give them from the morning proofs of address and they don't accept proofs of local government documentation,proofs from DWP ,proofs from the universal credits also Home office decisions that she is provided to them ......Does anyone understand what is happening and how a Building Society can steal your money away from you. The freedom to have your money !!!!! Common thieves away from them far far away from them
Apr 7th, 2023