Brook Stables Ltd

Worked here for 2 years and left august after being owed 11,000 in wages. Been completely blocked and ignored like everyone else so will be having to go to court to retrieve money owed
Dec 27th, 2022

I have been trying for months to get my money back after my daughters lessons were cancelled, At first I was told, yes you can have your refund, its been over six months now and I am still trying. I am now being ignored. I have no choice but to go to the small claims court. Please avoid this place, dont make the same mistake I have. Perhaps there is something we can do as a group? Update: despite being in contact with the owner, I am still waiting for my money back
Nov 24th, 2022

Similar to other people's experience, I have been waiting almost a year for my refund. No answer when called or emailed. I was told via text 10 months ago the refund had been made, it had not! They have repeatedly lied about when I would get my money back. I have every sympathy for the horses in their care but this is no excuse to lie to customers and not return money owed.
Aug 5th, 2022

I am claiming back the money they owe me. They owe my daughter more. A lot of people have been affected by these stables and their ability to keep what's not theirs.
Jul 9th, 2022

I too am waiting on a 200 refund - I booked some hacks for the Easter holidays - 2 days later they sent an email saying they had no horses available so can only offer walk outs. So I cancelled the hacks & had 200 of credits on my eco pro account. The date for lessons / hacks to be resumed kept getting pushed back then we had the email saying the riding school is closing and to email them with details of where to refund credit balances. I emailed immediately and have chased multiple times since. No one answers the phone and no one replies to emails. Absolutely disgraceful.
Jul 8th, 2022