10 Castle Street

Fabulous wedding and celebration of Georgia and Jason,s marriage, very emotional but very joyful, staff were always at hand and helpfull. Only one point of issue, suggest anti slip mats in the baths, I had a shower and slipped but managed to retain my balance, someone else may not be so fortunate, BUT an excellent time was had, many thank.
Apr 8th, 2023

We rented the entire property for a family gathering in December 2022 which included relations from America and England. We selected the property as it looked gorgeous and offered ground floor bedrooms and bathrooms (my elderly parents required the use of walkers). The manager of the property, Chris Rose, was absolutely wonderful and very helpful throughout our weekend stay. While the house is beautiful, it requires a lot of refurbishment, updating, and loving care. We lost power to the house every day which resulted in no heating, no running water, and no electric. The downstairs bedroom bathroom, which my elderly parents were staying in, had no running water for the duration of our stay. They were forced to wear blankets and use the reception toilets to wash themselves. A plumber was called, but unfortunately, he did not attend the property during our stay. As a host of luxury rental properties ourselves, we understand that things can go wrong that are outside of the property owners control. However, at the very least, a property of this size and age requires a generator to maintain essential utilities, especially in the winter. The property manager waivered some fees which we were grateful for. However, we felt that our stay had been seriously compromised because of an avoidable issue which the owners failed to address. Furthermore, when we reached out directly to the owners, Alex and Gretchen Boon, as advised by the property manager, they did not even respond. We are leaving one star, not because of the beauty of the house, or the wonderful staff, but due to the absent and neglectful owners and the very poor value for money. This house deserves to be respected and taken care of. Unfortunately, it feels that the owners are not invested in the property or the experiences of their guests. If any readers are considering hosting an event at this property, please ensure a generator has been installed to avoid a similar experience to ours.
Jan 24th, 2023

Dec 3rd, 2022

Aug 19th, 2022

Aug 17th, 2022