R+R Packaging

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Admiral Business Park, Unit 1D
Cramlington, eng NE23 1WG - (167) 054-6666
Hours
Chamber Rating
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Joanne EC Smith
Dec 7th, 2021 -
nigel boot
Apr 17th, 2022 -
Demi Yip
Mar 31st, 2022 -
Julia Waller
Dec 11th, 2021 -
Michael Dhawan
Dec 8th, 2021
Contact Info
- (167) 054-6666
Questions & Answers
Q What is the phone number for R+R Packaging?
A The phone number for R+R Packaging is: (167) 054-6666.
Q Where is R+R Packaging located?
A R+R Packaging is located at Admiral Business Park, Unit 1D, Cramlington, eng NE23 1WG
Q What is the internet address for R+R Packaging?
A The website (URL) for R+R Packaging is: https://www.rrpackaging.co.uk/
Q What days are R+R Packaging open?
A R+R Packaging is open:
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Q How is R+R Packaging rated?
A R+R Packaging has a 4.4 Star Rating from 17 reviewers.
Hours
Ratings and Reviews
R+R Packaging
Overall Rating
Overall Rating
( 17 Reviews )
nigel boot on Google

Demi Yip on Google
Firstly, the first set of boxes were delivered to an INCORRECT address. They were delivered to my Billing address instead of my Shipping address. (No refund of shipping was given).
The second set weren't delivered at all. I was then emailed by a member of their customer service team called Thomas. He advised that the second set of boxes weren't in stock (despite there being no information on their website to suggest that this particular size wasn't available) and that there would be a 2 week lead time on these. Due to this extended lead time, I requested a refund.
Two weeks later, I had no response to my refund request. I called Thomas following up on my refund, however, as he advised me that the boxes were now in stock I asked him to deliver them instead of issuing me a refund.
One week later, I had still received no boxes. I called Thomas again asking for an update on the second set of boxes to which he said that they had been delivered. Delivered where? Delivered when? I had no tracking information and my number was not associated with the shipment so I had no notification when this order was out for delivery. I advised Thomas that we weren't in receipt of these boxes to which he said we had two options:
1) Take it up with DPD myself
2) Purchase more boxes
From start to finish this whole experience has been a nightmare. Communication has not been forthcoming - I've had to pick up the phone every single time to request an update from Thomas and now, I'm one set of boxes down. I absolutely do not recommend this company.

Julia Waller on Google

Michael Dhawan on Google
Good quality products and reasonable prices.
Staff are professional and easy to deal with. Can accommodate any late requests also

Joanne EC Smith on Google