George Rye & Sons Ltd.

Wow excellent if you want to know how a Family business should be run look no further we were well impressed
Jun 14th, 2021

Grisport boots in my experience are comfortable and offer great value. Perfect for lowland trails and dog walkers.
Jul 10th, 2020

Great company and very helpful staff! Wide range of quality boots and we've never had any issues from the company, thank you for the great service!
Mar 23rd, 2019

Sent some boots back which yes had been worn for a day not 3 weeks as they have just assumed , , the boots sent back as it became aware one boot was bigger then the other extremely uncomfortable , and they wont refund the faulty boots as they have been worn ?, so they are sending back , the email, is extremely cheeky , and abrupt , I cant believe they wont refund a set of faulty Boots , they arent fit for purpose .trading standard consumer rights act 2015 they wont even abide to this . Unbelievable service , So i had to go through paypal resolution , and had to esculate as they sent the boots back again in a box damaged box looked like it had been kicked about, which i sent back in perfect condition, they had folded the insoles and rammed them into the bottom of the boots, whcihc had damaged the insloles, so these couldnt be used, looked like it had been done in temper UNBELIEVABLE , it had bcome aware that the person I was dealing with took a atttidue that no matter what he wasnt going to refund for the faulty boots , he had lost site of the actual situation , paypal awarded the case in my favour, but GRS have even chose NOT to acknowlegde the receipt of the boots etc sent back to them again, they have also even chose not to reply to paypal claims dispite the case proven in my favour , paypal have refunded me an had to close the case as they couldnt get any reply from them, thank goodness fot paypal, other wise i wouldnt have got any money back , I am in totaly in shock at this. SO PLEASE DO NOT USE THIS CO ,BE AWARE got my money back via PayPal on the 19th , just goes to prove , dont give up when you know you have your consumer rights on your side and the company werent abiding by this
Aug 21st, 2018